Privacy Policy

Ohannas Atelier (UEN 53505740K) operates herflowers.sg. This policy describes how we collect and use your personal data.

Information We Collect

When you place an order, subscribe, or enquire, we collect: name, email address, phone number, delivery address, and order details. For payments processed via third-party gateways (Stripe, PayNow, PayPal), payment details are handled by those gateways; we do not store credit card information.

How We Use Your Information

To process orders, arrange deliveries, respond to enquiries, send service updates, and — with your explicit consent — send occasional marketing communications.

Data Sharing

We share delivery details with couriers for fulfilment. We do not sell or rent your information to third parties.

Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you may request access to, correction of, or deletion of your personal data. Email hello@herflowers.sg.

Cookies

We use essential cookies for cart/checkout functionality and analytics cookies (Google Analytics) to understand site usage. You can opt out via browser settings.

Contact

For privacy questions, email hello@herflowers.sg.